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1.2 Acceptance of Terms By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept the Terms, please refrain from using our services.
1.3 Age and Legal Restrictions Our services are intended for individuals who are at least 18 years old (or the age of majority in your jurisdiction) or older. By using our services, you represent that you meet this requirement. We reserve the right to request proof of age from users.
2.2 KYC and Verification Requirements We may require users to provide personal identification documents or other information for the purposes of verifying their identity and age. You are responsible for ensuring that all information provided is accurate and complete.
2.3 Responsibility for Account Security You are solely responsible for maintaining the security and confidentiality of your account login credentials, including but not limited to your username and password.
3.2 Minimum and Maximum Limits Minimum deposits and withdrawals vary depending on the chosen payment method, while maximum limits apply to each account type. For more information, please refer to our website or mobile application.
3.3 Processing Times and Fees We strive to process deposits and withdrawals promptly; however, processing times may be affected by factors such as payment method, transaction size, and security checks. Please note that fees may apply for certain transactions or services.
3.4 Anti-Money Laundering Policy We implement strict anti-money laundering (AML) policies to prevent illicit activities on our platform. If we suspect any suspicious activity, we reserve the right to freeze your account and report such incidents to relevant authorities.
4.2 Wagering Requirements To withdraw bonus funds or associated winnings, users must meet the applicable wagering requirements, which vary depending on the type of promotion and the games played.
4.3 Expiry and Abuse Clauses Bonuses expire after a specified period, and users are responsible for familiarizing themselves with promotional terms, including any potential restrictions on play or account closure.
5.2 Game Malfunctions In the unlikely event of a game malfunction, all wagers placed will be voided, and any winnings or losses will be reset to zero.
5.3 Limits on Play and Responsible Gaming Tools To promote responsible gaming practices, we offer various tools and limits to help users manage their play, including but not limited to deposit limits, session limits, and self-exclusion options.
6.2 Deposit, Wager, and Session Limits We offer flexible limit-setting options to help users manage their play, including but not limited to deposit limits, wager limits, and session time limits.
6.3 Help and Support Links For information on responsible gaming practices and resources for problem gamblers, please visit our website or mobile application.
7.2 Fraud, Collusion, or Manipulation We reserve the right to investigate and take action against users who engage in fraudulent activities, including but not limited to hacking, password sharing, or attempts to manipulate game outcomes.
7.3 Use of Bots or Automated Systems Users are prohibited from using software programs or other automated systems designed to interact with our platform, as these actions may be considered cheating or hacking.
8.2 Breach of Terms We reserve the right to suspend or close user accounts that breach these Terms, including but not limited to violating AML policies or engaging in prohibited activities.
8.3 Inactivity and Dormant Accounts If an account remains inactive for a specified period, we may consider it dormant and freeze access until reactivation is requested by the user.
9.2 Use and Storage of Personal Data We use personal data in accordance with applicable laws, including the General Data Protection Regulation (GDPR), and store it securely using encrypted servers.
9.3 GDPR Compliance (if applicable) As a company based within the European Economic Area (EEA), we are subject to the GDPR, which requires us to protect user rights and maintain transparency regarding data collection and use practices.
10.2 System Errors If we detect a system error, we reserve the right to freeze your account and notify relevant authorities if necessary.
10.3 Third-Party Links We are not responsible for any actions taken by third-party websites linked from our platform, as these parties operate independently of Flagman Casino.
11.2 Notification of Changes Users will be notified of significant changes through in-app notifications or email communications, although it is your responsibility to regularly review the Terms for updates and modifications.
